Frequently Asked Questions
Everything you need to know about your next favorite pair of shoes.
How do I determine my correct shoe size?
We provide a detailed size guide on every product page. If you are between sizes, we generally recommend sizing up for boots and sizing down for open-toe sandals.
What is your return policy?
We offer a 30-day return window for all unworn shoes in their original packaging. Please note that items marked as 'Final Sale' cannot be returned or exchanged.
How long will it take to receive my order?
Standard shipping typically takes 3-5 business days within the continental US. Express shipping options are available at checkout if you need your footwear sooner.
Do you offer international shipping?
Yes, we ship to over 50 countries worldwide. Shipping costs and delivery timelines vary by location and will be calculated at the final stage of checkout.
Are MIA Shoes made with sustainable materials?
We are committed to ethical fashion. Many of our collections feature vegan leather and recycled materials. Check the 'Product Details' section for specific material information.
How can I track my shipment?
Once your order ships, you will receive an email with a tracking number and a link to monitor your package's journey directly from our carrier's website.